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External Speakers – Risk or Reward for Customer Advisory Board Meetings?

by Judy Davis | Dec 5, 2014 | Agenda, Blog

What’s your risk quotient when you plan the customer-driven agenda  for your Customer Advisory Board meeting?  Two customer advisory board members and three colleagues suggest external speakers that would spark your meeting content and resonate with both members and...

How Customer-Driven Is Your Customer Advisory Board Agenda?

by Judy Davis | Sep 22, 2014 | Agenda, Blog

Most sponsoring companies embrace the notion of a customer-driven agenda for their Customer Advisory Board meetings.  They may even use these phrases when describing how they want the meeting to flow. No talking company heads PowerPoint-free zone Members talk 80% of...

Want an engaging Customer Advisory Board meeting agenda? Use personal interviews

by Tatiana Falconi | Sep 9, 2013 | Agenda, Blog

A top challenge customer advisory board program managers experience is how to create an engaging and compelling Customer Advisory Board or Customer Advisory Council meeting agenda–that doesn’t end up being a glorified sales meeting or death by PowerPoint...
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