Customers

Many B2B Companies Use Ignite’s Customer Advisory Board Design, Process and Methodology:

“The Customer Advisory Board went extremely well. Most customers told me that it was the best Customer Advisory Board of their professional life, period.”

Jacques Conand
Product Director, IT Service Management
Hewlett-Packard

“Working under tight deadlines and with multiple Dell stakeholders Ignite Advisory Group delivered a best in class Customer Advisory Board experience for the President’s Advisory Board members and Dell.”

Joanne Moretti
VP & Global Head Software Marketing
Dell Software

“Thank you so much Bonnie for everything! We’re so glad we were able to make this on-site training session work. The insight has been invaluable and I’m looking forward to our continuing to build an even better CAB program!”

Christina Parrett
Sr Global Event Manager, Executive Customer Advocacy
Oracle

Pershing BNY Mellon Client Advisory Board

“At Pershing, a BNY Mellon Company, we’ve found Client Advisory Boards to be a powerful tool to elevate our c-suite client relationships.”

Jim Crowley
Chief Executive Officer
Pershing, a BNY Mellon Company

“Ignite Advisory Group’s extensive library of best practices, methodologies and templates has been instrumental in the overwhelming success of our Customer Advisory Board. O3b is based in the Netherlands and Ignite was able to provide outstanding coaching and mentoring from a long distance….. helping us to build a highly effective board.”

Elly Domene
Director Global Customer Advocacy
O3b Networks

“Running 11 global boards with 200 members is a daunting task. Ignite AG’s outcome based methodologies and extensive best practices give us a dynamic blueprint for Customer Advisory Board success.”

Alison Lutjemeier
Group Manager, Customer Success Programs
Adobe Systems, Digital Marketing BU

“Stronger customer relationships from CAB programs is not limited to revenue and retention. Ryder was asked to participate in a member-led industry forum – the only carrier firm to be asked. We see a direct link in how CAB showcases our thought leadership by tackling industry issues that are relevant to members’ businesses.”

Samuel Johnson
VP, Global Marketing
Ryder

“My experience as a member of the Iron Mountain Advisory Board is that the Ignite Advisory Group team is adept at capturing the important insights and guiding a team of executives in the creation of powerful action plans, resulting in an extremely well-constructed, highly-developed engagement.”

Ellen Roer
Executive Director, Procurement & Corporate Services
Member of the Iron Mountain Customer Advisory Board
UBS

“Ignite helped to make SBS’ first Executive Advisory Board Meeting a big success. We received very positive feedback from the internal SBS team and our advisory board members. We greatly appreciate the knowledge and professionalism of the Ignite team and look forward to cultivating our relationship further.”

Carol Stabile, CAMS
Senior Business Manager
Safe Banking Systems

“Ignite has played an integral role in shaping the success of our inaugural Financial Services Customer Advisory Board meeting. Their planning methodology provided us with an invaluable framework ensuring we really explored the purpose of the advisory board and then delivered a meeting that set the tone for a sustainable and valuable long term engagement with some of our most important customers.”

David Coates
Manager, Customer Programs
Iron Mountain

“I couldn’t be happier with the investment we made in our Customer Advisory Board and Ignite Advisory Group!”

Matt Moynahan
President
Arbor Networks
Servicing the world’s top telecommunication carriers
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“Ignite Advisory Group delivered a best in class facilitation workshop, expertly infusing real life examples with advanced facilitation principles. This has been a very valuable experience for all the participants.”

Siobhan Onthank
Head of Customer Engagement
Aetna