Deliver Advisory Board Meetings Online
Hire Ignite to Deliver Your Virtual Customer Advisory Board Meetings
Ignite Advisory Group is the market leader in running virtual customer advisory boards (CAB) or partner advisory boards meetings and programs. No other company has more experience managing customer advisory board meetings online. Every week throughout the year, Ignite hosts and facilitates highly interactive virtual and online advisory board meetings, convening advisory board members from senior executives to product users from global B2B companies. As a result, Ignite has developed unique expertise in managing virtual customer advisory board meetings, to ensure a high level of engagement from all participants.
Ignite’s proven Virtual CAB Meeting process includes:
- Preparing agenda session leaders for the challenges of the online environment
- Setting up a technical environment for the best audio and video engagement (Zoom, GoToMeeting, Skype, etc. and a tools such as polling, pre-and-post meeting surveys, whiteboarding, chat, and Q&A)
- Keeping all attendees involved in the discussion by deploying facilitation techniques such as stacking and threading
- Connecting the dots between the conversation, online chat and polls
- Gaining consensus on key topics
Ignite Virtual Customer Advisory Board Meeting Success Report
Measure the effectiveness of your online, virtual customer advisory board meetings to improve their performance.
Ignite Virtual CAB Member Profiles
Enable customer advisory board members to learn about each other, interact and have conversations online. With the click of a button, CAB members can easily find and access the bios and contact information for other CAB members.
Ignite Virtual CAB Working Groups
Create customer-driven thought leadership through virtual customer advisory board member working groups using collaborative tools with your internal teams. We’ll help you create the working group charter, establish the objectives and outcomes, facilitate working group meetings online, and capture the key insights to create the predetermined deliverable.
Ignite CAB Performance Dashboard
Enable your internal teams to see the business results (ROI) and track progress of CAB program. We’ll help you think through which KPIs and metrics you can track and measure.
Ignite Virtual CAB Manager Library
Enable CAB Managers to automate the customer advisory board program through proven templates and processes (ideal for centralizing all documents and managing multiple boards consistently). We’ll provide the templates and help you organize them on a shared drive.
What Our Customers Are Saying
“Ignite Advisory Group’s extensive library of best practices, methodologies and templates has been instrumental in the overwhelming success of our Customer Advisory Board. O3b is based in the Netherlands and Ignite was able to provide outstanding mentoring from a long distance….. helping us to build a highly effective board.”
Director Global Customer Advocacy
Recent Blog Posts
The New Normal: Why Virtual Customer Advisory Boards are replacing Various Client Engagement Mediums
With the Coronavirus pandemic dragging on, the practice of customer engagement has radically changed in 2020. Gone (for now) are the face-to-face meetings that have been ideal for discovering client guidance that conference calls and virtual meetings just can’t match....
Occasionally, customer advisory board managers will receive a request from an advisory board member to substitute another representative from their company to take their place at an upcoming advisory board meeting. Such a scenario did recently take place with a client...
Virtual Customer Advisory Board Meetings: Six Must-Do Steps for Conducting Engaging Breakout Sessions
Customer Advisory Board (CAB) managers who oversee successful board programs know the value of stimulating customer advisory board breakout sessions. After all, these are often the most engaging, insightful, fun and well-reviewed aspects of any CAB meeting. And even...