Deliver Advisory Board Meetings Online
Hire Ignite to Deliver Your Virtual Customer Advisory Board Meetings
Ignite Advisory Group is the market leader in running virtual customer advisory boards (CAB) or partner advisory boards meetings and programs. No other company has more experience managing customer advisory board meetings online. Every week throughout the year, Ignite hosts and facilitates highly interactive virtual and online advisory board meetings, convening advisory board members from senior executives to product users from global B2B companies. As a result, Ignite has developed unique expertise in managing virtual customer advisory board meetings, to ensure a high level of engagement from all participants.
Ignite’s proven Virtual CAB Meeting process includes:
- Preparing agenda session leaders for the challenges of the online environment
- Setting up a technical environment for the best audio and video engagement (Zoom, GoToMeeting, Skype, etc. and a tools such as polling, pre-and-post meeting surveys, whiteboarding, chat, and Q&A)
- Keeping all attendees involved in the discussion by deploying facilitation techniques such as stacking and tracking
- Connecting the dots between the conversation, online chat and polls
- Gaining consensus on key topics
Using the Latest Meeting Technology to Provide a Seamless Experience
Ignite leverages online meeting collaboration technology. We have developed techniques to seamlessly integrate meeting platforms such as Zoom and Microsoft Teams with online brainstorming platforms like Mural.
We will help you design and run effective virtual breakouts. Virtual breakout rooms enable more time for your customers to interact with their peers in small group discussions. And you will collect 3x more insights as conversations are happening simultaneously in multiple breakout rooms.
Ignite Virtual Customer Advisory Board Meeting Success Report
We’ll provide guidance and help you measure the effectiveness of your online, virtual customer advisory board meetings to improve their performance.
Customer Advisory Board Portal
The best run virtual advisory board programs meet quarterly, requiring year-round work and resources to administer. A CAB portal will enable you to automate many of the CAB management tasks that happen throughout the year.
At Ignite, we have created a CAB portal that contains the key CAB program management elements, like the CAB charter, CAB member profiles, meeting agenda, any pre-reading, pre-meeting and post-meeting member surveys.
What Our Customers Are Saying
“Ignite Advisory Group’s extensive library of best practices, methodologies and templates has been instrumental in the overwhelming success of our Customer Advisory Board. O3b is based in the Netherlands and Ignite was able to provide outstanding mentoring from a long distance….. helping us to build a highly effective board.”
Elly Domene
Director Global Customer Advocacy
O3b Networks
Recent Blog Posts
Five Ways Customer Advisory Boards Differ from User Groups
Sometimes during our webinars we are asked where user groups stand in relation to customer advisory boards (CABs). It can be understandable where perceived overlap may occur in the minds of marketers. The differences, as you might expect from our perspective, are...
Managing Multiple Customer Advisory Boards: Five Tips for Companies and Customer Marketers
We sometimes talk to customer marketing professionals – especially those working for large companies – who tell us their firms operate multiple customer advisory boards (CABs). These CABs are often focused around different products, industries, participants, regions...
Eleven Tips for Taking Customer Advisory Board Meeting Notes
While taking notes during a customer advisory board (CAB) meeting isn’t rocket science, it’s a task not to be taken lightly either. After all, your company likely invested much work and resources to prepare for and hold the meeting. And have your best customers travel...