by Rob Jensen | Mar 29, 2016 | Agenda, Blog
The topic of customer advisory board agendas is one of high interest to most customer advisory board (CAB) managers. In Part 1 of this 2-part blog post, we covered the critical agenda elements of the internal prep meeting, social interaction opportunities, the welcome...
by Rob Jensen | Mar 15, 2016 | Agenda, Blog
Customer Advisory Board Agenda Must-Haves When it comes to the topic of customer advisory board agendas, there are a lot of questions from customer advisory board (CAB) managers – be they fresh beginners or even experienced veterans. Not only do we at Ignite receive...
by Judy Davis | Jan 14, 2016 | Agenda, Blog, Meeting Preparation
Many organizers of customer advisory boards start their in-person meetings with a welcome reception or even a seated dinner. This type of social setting limits the executive sponsor to a few remarks as members and sponsoring executives mingle for the evening,...
by Judy Davis | Jul 22, 2015 | Agenda, Blog
The Member Roundtable is a staple of Customer Advisory Board meetings. It’s a fast and efficient way to hear from members at the beginning of the meeting. Typically, this format reinforces points of view that were expressed in advance interviews that shaped the...
by Rob Jensen | Mar 13, 2015 | Agenda, Blog
Occasionally, Ignite Advisory Group encounters companies that want to leverage industry analysts firms (e.g. Gartner, Forrester, etc.) for their customer advisory board programs. Some might use a particular analyst as a one-time or occasional guest speaker at their...
by Judy Davis | Dec 5, 2014 | Agenda, Blog
What’s your risk quotient when you plan the customer-driven agenda for your Customer Advisory Board meeting? Two customer advisory board members and three colleagues suggest external speakers that would spark your meeting content and resonate with both members and...