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In-Person vs. Virtual: 6 Tips for Managing Hybrid Attendance at Customer Advisory Board Meetings

In-Person vs. Virtual: 6 Tips for Managing Hybrid Attendance at Customer Advisory Board Meetings

by Rob Jensen | Sep 29, 2021 | Blog, Customer Advisory Board Best Practices, Hybrid meetings, Virtual Meeting

With the Covid pandemic and related variants surging, many companies are struggling with their in-person travel and meeting procedures and policies. While they may desire to get “back to normal” operations to bolster their revenue streams, they are faced with...
Customer Advisory Board Success: Fireside Chat with Banking Veteran Jeff Rankin

Customer Advisory Board Success: Fireside Chat with Banking Veteran Jeff Rankin

by Rob Jensen | Apr 28, 2021 | Blog, Customer Advisory Board Best Practices

When it comes to learning how to run a successful customer advisory board (CAB), it’s always insightful to learn first-hand how some companies are doing it well. I had the pleasure of conducting an informal, “fireside” chat with Jeff Rankin, a former executive of U.S....
Running Effective Customer Advisory Board Internal Stakeholder Meetings: Five Must-Dos

Running Effective Customer Advisory Board Internal Stakeholder Meetings: Five Must-Dos

by Rob Jensen | Mar 24, 2021 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up

As CAB managers maintain the momentum of the customer advisory board (CAB) programs, one of the key checkpoints on initiative status will be their internal stakeholder meetings. After all, such stakeholders are key to ensuring program success and confirming CAB...
Ignite Introduces the New Virtual Customer Advisory Board Solution

Ignite Introduces the New Virtual Customer Advisory Board Solution

by Ignite Team | Mar 19, 2021 | Blog, Virtual Meeting

We are delighted to share exciting news: Ignite Advisory Group is proud to announce the new Virtual Customer Advisory Board Solution. During the COVID-19 global pandemic, B2B companies and their CAB management teams have had to adapt and restructure customer advisory...
Planning Virtual Customer Advisory Board Meeting Social Activities: Pros and Cons to Consider

Planning Virtual Customer Advisory Board Meeting Social Activities: Pros and Cons to Consider

by Rob Jensen | Feb 24, 2021 | Blog, Virtual Meeting

With customer advisory board (CAB) meetings continuing to take place virtually, many host companies are attempting to re-create the face-to-face experience for their members as much as possible online. As such, in addition to their standard meeting agenda and content,...
Thinking about launching a customer advisory board? Here are some resources for how to build a business case for your CAB

Thinking about launching a customer advisory board? Here are some resources for how to build a business case for your CAB

by Tatiana Falconi | Feb 16, 2021 | Blog, Create a CAB, Strategy & Design

If you are planning on launching a customer advisory board, one of the first critical steps is to gather all the information that goes into creating a business case for the board. Perhaps your management team has asked you to create a business case to justify the...
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