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Running Effective Customer Advisory Board Internal Stakeholder Meetings: Five Must-Dos

Running Effective Customer Advisory Board Internal Stakeholder Meetings: Five Must-Dos

by Rob Jensen | Mar 24, 2021 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up

As CAB managers maintain the momentum of the customer advisory board (CAB) programs, one of the key checkpoints on initiative status will be their internal stakeholder meetings. After all, such stakeholders are key to ensuring program success and confirming CAB...
Ignite Introduces the New Virtual Customer Advisory Board Solution

Ignite Introduces the New Virtual Customer Advisory Board Solution

by Ignite Team | Mar 19, 2021 | Blog, Virtual Meeting

We are delighted to share exciting news: Ignite Advisory Group is proud to announce the new Virtual Customer Advisory Board Solution. During the COVID-19 global pandemic, B2B companies and their CAB management teams have had to adapt and restructure customer advisory...
Planning Virtual Customer Advisory Board Meeting Social Activities: Pros and Cons to Consider

Planning Virtual Customer Advisory Board Meeting Social Activities: Pros and Cons to Consider

by Rob Jensen | Feb 24, 2021 | Blog, Virtual Meeting

With customer advisory board (CAB) meetings continuing to take place virtually, many host companies are attempting to re-create the face-to-face experience for their members as much as possible online. As such, in addition to their standard meeting agenda and content,...
Thinking about launching a customer advisory board? Here are some resources for how to build a business case for your CAB

Thinking about launching a customer advisory board? Here are some resources for how to build a business case for your CAB

by Tatiana Falconi | Feb 16, 2021 | Blog, Create a CAB, Strategy & Design

If you are planning on launching a customer advisory board, one of the first critical steps is to gather all the information that goes into creating a business case for the board. Perhaps your management team has asked you to create a business case to justify the...
Providing Customer Advisory Board Meeting Presentations: Pros and Cons to Consider

Providing Customer Advisory Board Meeting Presentations: Pros and Cons to Consider

by Rob Jensen | Jan 27, 2021 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up

We are sometimes asked by our clients whether they should (or shouldn’t) provide their customer advisory board (CAB) members the presentations from their virtual or in-person (remember those?) meetings. While our standard response is to encourage host companies to...
Complete Guide to Starting Your Customer Advisory Board

Complete Guide to Starting Your Customer Advisory Board

by Rob Jensen | Dec 22, 2020 | Blog, Create a CAB, Meeting Preparation, Strategy & Design

Most B2B executives acknowledge the importance of engaging with customers. After all, there is much to gain by asking your best customers their feedback to your products and services, their suggestions for additional, unfulfilled needs, their perspectives on their...
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