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Customer Advisory Board Topics: Pros, Cons and the Bottom Line

by Rob Jensen | Nov 18, 2014 | Blog, Customer Advisory Board Best Practices

For experienced customer advisory board (CAB) managers, there are some meeting elements that seem to garner divided opinions. Indeed, there are pros and cons to incorporating these elements into your next CAB meeting. Holding Customer Advisory Board Meetings Timed...

Top 5 Mistakes Customer Advisory Board Managers Make

by Kevin Levi | Nov 7, 2014 | Blog, Customer Advisory Board Best Practices

Customer Advisory Board Defined A customer advisory board is a targeted group of executives from your customer or partner organizations who work with your senior management team to address industry challenges and guide your product and company vision and strategy. A...

Without Strong Metrics, Your Customer Advisory Board Will Fail

by Tatiana Falconi | Nov 3, 2014 | Blog, Metrics & ROI, Strategy & Design

A Customer Advisory Board or Partner Advisory Board can be one of the most impactful and effective marketing programs when done right…with proper planning, execution, management and follow up. Without strong metrics for your Customer Advisory Board (CAB), it...

Is Everyone Being Heard in Your Customer Advisory Board Meeting?

by Judy Davis | Oct 28, 2014 | Blog, Facilitation, Meeting Preparation

After six months to a year of planning to create your customer-driven agenda, your Customer Advisory Board convenes.  At the first break, the sponsoring company Customer Advisory Board team is concerned – okay, they are panicked – because the discussion is not staying...

Customer Advisory Board Members Add Nine Percent New, Incremental Revenue to Host Companies

by Ignite Team | Oct 22, 2014 | Blog, Press Release

Customer Advisory Board (CAB) Participants Purchase More, Have Higher Satisfaction Rates than Non-CAB Customers  SAN DIEGO – Oct. 22, 2014 – Ignite Advisory Group, the leading consultancy in the world focused exclusively on helping companies manage and optimize their...

Facilitating Your Company’s Customer Advisory Board (and Other Career-Limiting Scenarios)

by Rob Jensen | Oct 16, 2014 | Blog, Customer Advisory Board Best Practices, Facilitation

So, you’ve volunteered (or possibly been directed) to facilitate the next meeting of your company’s customer advisory board. Congratulations! Such a high-profile assignment should surely garner you heaps of praise from your superiors for skillfully managing this...
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