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4 Tips for Facilitating a Customer Advisory Board

by Tatiana Falconi | Sep 9, 2015 | Blog, Facilitation

A critical element for a successful Client Advisory Council or Partner Advisory Board is expert facilitation. After months of planning, design, recruitment and preparation for the face-to-face advisory board meeting, poor meeting facilitation can put a damper on the...

Is Everyone Being Heard in Your Customer Advisory Board Meeting?

by Judy Davis | Oct 28, 2014 | Blog, Facilitation, Meeting Preparation

After six months to a year of planning to create your customer-driven agenda, your Customer Advisory Board convenes.  At the first break, the sponsoring company Customer Advisory Board team is concerned – okay, they are panicked – because the discussion is not staying...

Facilitating Your Company’s Customer Advisory Board (and Other Career-Limiting Scenarios)

by Rob Jensen | Oct 16, 2014 | Blog, Customer Advisory Board Best Practices, Facilitation

So, you’ve volunteered (or possibly been directed) to facilitate the next meeting of your company’s customer advisory board. Congratulations! Such a high-profile assignment should surely garner you heaps of praise from your superiors for skillfully managing this...
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