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Now What? Top 3 Must-Have Deliverables to Create After Your Customer Advisory Board Meeting

by Rob Jensen | Jan 27, 2016 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up

You’ve spent months planning your face-to-face customer advisory board (CAB) meeting. You interviewed each member to ensure your agenda contained topics in which they were interested. You reviewed all internal session presentations to confirm they would serve the...

How to Leverage Customer Advisory Board Member Feedback

by Judy Davis | Mar 4, 2015 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up

If your customer-driven agenda for your Customer Advisory Board is like most customer council meetings, customers were engaged and you are not lacking customer feedback.  Some companies are awash in data and don’t take time to read the tea leaves.  Others recognize...

24-Hour Turnaround on Customer Advisory Board Insights? Here’s How.

by Judy Davis | Jan 15, 2015 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up

The customer advisory board meeting is seen by many C-level executives at sponsoring companies as an incredibly efficient and effective means for customer engagement.  Two or three days of working together on common challenges reflected in your customer-driven agenda...

Sustaining a Customer Advisory Board’s Momentum Between Meetings

by Kevin Levi | Oct 6, 2014 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up

Customer advisory boards (or partner advisory boards) are living, breathing initiatives that need to be fed continuously in order to survive and thrive. No time is more important in this regard than in between board meetings when activities may otherwise be slow....
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