by Rob Jensen | Jun 27, 2019 | Blog, Customer Advisory Board Best Practices, Meeting Preparation
Ignite is often asked about providing gifts to members for their customer advisory board (CABs) participation. On the one hand, it’s a nice idea and a way to thank members for their commitment to providing guidance to your company. On the other, it’s certainly not...
by Rob Jensen | Nov 20, 2018 | Blog, Customer Advisory Board Best Practices, Facilitation
During a recent Ignite webinar, our experts described techniques to effectively facilitate customer advisory board (CAB) meetings. After all, facilitation is constant challenge for companies who attempt to do this themselves with little experience or understanding of...
by Rob Jensen | Dec 18, 2017 | Blog, Customer Advisory Board Best Practices, Customer Engagement
We at Ignite are always pleased to provide tips and guidance to customer advisory board (CAB) program managers and executive sponsors towards improving their programs, and even what to do if things go wrong. Thus, it’s great to see what can happen when a CAB program...
by Tatiana Falconi | Nov 22, 2016 | Blog, Customer Advisory Board Best Practices
How do you promote your Customer Advisory Board (CAB) or Partner Advisory Board (PAB)? After months of aligning your advisory board to corporate strategic goals, gaining internal executive buy-in, designing and planning the board, and implementing the board, you want...
by Tatiana Falconi | Feb 10, 2016 | Blog, Customer Advisory Board Best Practices, Meeting Preparation
While Ignite does not provide event or meeting planning logistics services, we have years of experience interfacing with this important aspect of planning a Customer Advisory Board (CAB) or Partner Advisory Board. Successful execution of meeting logistics is critical...
by Rob Jensen | Jan 27, 2016 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up
You’ve spent months planning your face-to-face customer advisory board (CAB) meeting. You interviewed each member to ensure your agenda contained topics in which they were interested. You reviewed all internal session presentations to confirm they would serve the...
