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Post-Customer Advisory Board Meeting: Five Action Tracking Must-Do Tips

Post-Customer Advisory Board Meeting: Five Action Tracking Must-Do Tips

by Rob Jensen | Jan 29, 2020 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up

Of all the recommended post-customer advisory board (CAB) meeting deliverables (meeting report, ongoing engagement plan and action tracker), we not only get a lot of questions about how to prioritize, manage and track resulting meeting action items, we see companies...
Customer Advisory Board Member Gifts: 5 Tips to Consider

Customer Advisory Board Member Gifts: 5 Tips to Consider

by Rob Jensen | Jun 27, 2019 | Blog, Customer Advisory Board Best Practices, Meeting Preparation

Ignite is often asked about providing gifts to members for their customer advisory board (CABs) participation. On the one hand, it’s a nice idea and a way to thank members for their commitment to providing guidance to your company. On the other, it’s certainly not...
Top Five Customer Advisory Board Facilitation Challenges – and Solutions

Top Five Customer Advisory Board Facilitation Challenges – and Solutions

by Rob Jensen | Nov 20, 2018 | Blog, Customer Advisory Board Best Practices, Facilitation

During a recent Ignite webinar, our experts described techniques to effectively facilitate customer advisory board (CAB) meetings. After all, facilitation is constant challenge for companies who attempt to do this themselves with little experience or understanding of...

When Customer Advisory Boards Go Right: Ryder Customer Engagement Recognized for Excellence

by Rob Jensen | Dec 18, 2017 | Blog, Customer Advisory Board Best Practices, Customer Engagement

We at Ignite are always pleased to provide tips and guidance to customer advisory board (CAB) program managers and executive sponsors towards improving their programs, and even what to do if things go wrong. Thus, it’s great to see what can happen when a CAB program...

Top 5 Ways to Promote your Customer Advisory Board

by Tatiana Falconi | Nov 22, 2016 | Blog, Customer Advisory Board Best Practices

How do you promote your Customer Advisory Board (CAB) or Partner Advisory Board (PAB)? After months of aligning your advisory board to corporate strategic goals, gaining internal executive buy-in, designing and planning the board, and implementing the board, you want...

7 Customer Advisory Board Meeting Logistics Qs & As

by Tatiana Falconi | Feb 10, 2016 | Blog, Customer Advisory Board Best Practices, Meeting Preparation

While Ignite does not provide event or meeting planning logistics services, we have years of experience interfacing with this important aspect of planning a Customer Advisory Board (CAB) or Partner Advisory Board. Successful execution of meeting logistics is critical...
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