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Numbers to Know When Planning Your Customer Advisory Board Program

Numbers to Know When Planning Your Customer Advisory Board Program

by Rob Jensen | Feb 19, 2025 | Blog, Customer Advisory Board Best Practices, Strategy & Design

We often get questions around best practice “numbers” when initiating or improving a customer advisory board (CAB) program. And while these might vary depending on your company, industry or program maturity, here are the best practice figures we’ve distilled after...
7 Tips for Preparing Your Executives for your Upcoming Customer Advisory Board Meeting

7 Tips for Preparing Your Executives for your Upcoming Customer Advisory Board Meeting

by Rob Jensen | Jan 22, 2025 | Blog, Customer Advisory Board Best Practices, Meeting Preparation, Strategy & Design

Whether you’re starting or improving a customer advisory board (CAB) program, the commitment and participation of your executive team will be crucial in ensuring the success of your initiative. The same goes for planning your initial or upcoming meeting – your...
Holiday Wish List: Top Five Recommendations for Companies Planning CAB Meetings in 2025

Holiday Wish List: Top Five Recommendations for Companies Planning CAB Meetings in 2025

by Rob Jensen | Dec 4, 2024 | Blog, Customer Advisory Board Best Practices, Strategy & Design

As we approach the holidays and end of the calendar year, many companies will be making (or have already made) their customer marketing plans for 2025. As initiating (or re-starting) a customer advisory board (CAB) program may be a part of these plans, we know what it...
Top 10 Elements to Include in Your CAB Meeting Report

Top 10 Elements to Include in Your CAB Meeting Report

by Rob Jensen | Sep 25, 2024 | Blog, Customer Advisory Board Best Practices, Meeting Preparation

So you’ve held your customer advisory board (CAB) meeting, and it seems to have gone well – congratulations! You probably (hopefully) have pages of notes from your meeting note taker. You’ve got sheets of marked up flip charts and whiteboards, and plenty of...
CAB Agenda and Member Interview FAQs

CAB Agenda and Member Interview FAQs

by Rob Jensen | Jul 24, 2024 | Agenda, Blog, Customer Advisory Board Best Practices, Meeting Preparation

During our webinars for customer advisory board (CAB) managers, we love learning about the issues they may be challenged with in running their own CAB programs. Through submitted questions, we gather insights into their struggles, where they are facing roadblocks or...
CAB Member Engagement: How to Enable Members to Learn from Each Other

CAB Member Engagement: How to Enable Members to Learn from Each Other

by Rob Jensen | May 29, 2024 | Agenda, Blog, Customer Advisory Board Best Practices, Customer Engagement, Meeting Preparation

During our recent customer advisory board (CAB) webinar focused on addressing top questions and challenges, the topic of CAB members learning from each other came up. A webinar participant commented that this aspect was a top benefit for meeting participants. And I...
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