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12 Questions Customer Advisory Council Session Owners Must Answer Before Their Next In-Person Meeting (PART 1)

by Rob Jensen | Jun 25, 2018 | Agenda, Blog, Meeting Preparation

In talking to various customer advisory council (also known as a customer advisory board or client advisory panel) managers and session owners about their next meeting, they are often eager to tell their members the latest developments within their companies or...

Customer Advisory Board Agenda Must-Haves: Part 2 (of 2)

by Rob Jensen | Mar 29, 2016 | Agenda, Blog

The topic of customer advisory board agendas is one of high interest to most customer advisory board (CAB) managers. In Part 1 of this 2-part blog post, we covered the critical agenda elements of the internal prep meeting, social interaction opportunities, the welcome...

Customer Advisory Board Agenda Must-Haves: Part 1 (of 2)

by Rob Jensen | Mar 15, 2016 | Agenda, Blog

Customer Advisory Board Agenda Must-Haves When it comes to the topic of customer advisory board agendas, there are a lot of questions from customer advisory board (CAB) managers – be they fresh beginners or even experienced veterans. Not only do we at Ignite receive...

Jump Start the Customer Advisory Board Agenda on Arrival

by Judy Davis | Jan 14, 2016 | Agenda, Blog, Meeting Preparation

Many organizers of customer advisory boards start their in-person meetings with a welcome reception or even a seated dinner.  This type of social setting limits the executive sponsor to a few remarks as members and sponsoring executives mingle for the evening,...

Try a New Twist on Member Roundtable for Your Customer Advisory Board

by Judy Davis | Jul 22, 2015 | Agenda, Blog

The Member Roundtable is a staple of Customer Advisory Board meetings.  It’s a fast and efficient way to hear from members at the beginning of the meeting.  Typically, this format reinforces points of view that were expressed in advance interviews that shaped the...

Balance Use of Industry Analysts for Your Customer Advisory Board

by Rob Jensen | Mar 13, 2015 | Agenda, Blog

Occasionally, Ignite Advisory Group encounters companies that want to leverage industry analysts firms (e.g. Gartner, Forrester, etc.) for their customer advisory board programs. Some might use a particular analyst as a one-time or occasional guest speaker at their...
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