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Customer Advisory Board Conference Recap

Customer Advisory Board Conference Recap

by Ignite Team | Oct 29, 2024 | Agenda, Blog, CAB Conference, Meeting Preparation, Strategy & Design

The CAB Conference was back in person last week in Boston, co-located with CustomerXCon. We had an incredible day with close to 50 CAB practitioners and leaders focused on CABs and elevating B2B customer relationships. Attendees had the opportunity to connect, share...
CAB Agenda and Member Interview FAQs

CAB Agenda and Member Interview FAQs

by Rob Jensen | Jul 24, 2024 | Agenda, Blog, Customer Advisory Board Best Practices, Meeting Preparation

During our webinars for customer advisory board (CAB) managers, we love learning about the issues they may be challenged with in running their own CAB programs. Through submitted questions, we gather insights into their struggles, where they are facing roadblocks or...
CAB Member Engagement: How to Enable Members to Learn from Each Other

CAB Member Engagement: How to Enable Members to Learn from Each Other

by Rob Jensen | May 29, 2024 | Agenda, Blog, Customer Advisory Board Best Practices, Customer Engagement, Meeting Preparation

During our recent customer advisory board (CAB) webinar focused on addressing top questions and challenges, the topic of CAB members learning from each other came up. A webinar participant commented that this aspect was a top benefit for meeting participants. And I...
Virtual Customer Advisory Board Meetings: Six Must-Do Steps for Conducting Engaging Breakout Sessions

Virtual Customer Advisory Board Meetings: Six Must-Do Steps for Conducting Engaging Breakout Sessions

by Rob Jensen | Jul 29, 2020 | Agenda, Blog, Facilitation, Virtual Meeting

Customer Advisory Board (CAB) managers who oversee successful board programs know the value of stimulating customer advisory board breakout sessions. After all, these are often the most engaging, insightful, fun and well-reviewed aspects of any CAB meeting. And even...
Why Interview Customer Advisory Board Members? 8 Tips for Success

Why Interview Customer Advisory Board Members? 8 Tips for Success

by Rob Jensen | Aug 27, 2019 | Agenda, Blog

When guiding our clients to establish and manage their customer advisory board (CAB) programs, we’re sometimes asked about the need to interview CAB members in advance of an upcoming meeting. After all, as CAB managers may attest, they “already know” the challenges...

12 Questions Customer Advisory Council Session Owners Must Answer Before Their Next In-Person Meeting (PART 2)

by Rob Jensen | Jun 28, 2018 | Agenda, Blog, Meeting Preparation

Customer advisory council (CAC; also known as a customer advisory board or client advisory panel) session owners need to examine their role in their upcoming in-person meeting and be able to clearly answer important questions about their topic and content in order to...
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