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Four Crucial Elements to Determine in an Customer Advisory Board Executive Sponsor Kickoff

Four Crucial Elements to Determine in an Customer Advisory Board Executive Sponsor Kickoff

by Rob Jensen | Feb 28, 2019 | Blog, Roles & Responsibilities, Strategy & Design

When initiating a customer advisory board (CAB) initiative, it’s crucial to enlist the support of a strong customer advisory council executive sponsor to oversee the initiative, communicate its findings and implications to the rest of the management team, and ensure...

Five Traits of Successful Client Advisory Board Program Managers

by Rob Jensen | Mar 26, 2018 | Blog, Roles & Responsibilities, Strategy & Design

After a decade of working with Fortune 500 companies and completing more than 200 successful engagements, we at Ignite Advisory Group have worked with some outstanding client advisory board (CAB) program managers. These are the point people tasked with the day-to-day...

Clearing any Misconception: What Client Advisory Councils are NOT

by Rob Jensen | Feb 21, 2018 | Blog, Strategy & Design

On our blog, we at Ignite Advisory Group have communicated the many benefits of running a robust client advisory council (also known as client advisory panels or customer advisory boards), as well as guidance for making them run as efficiently as possible. And while...

Partnering with Customer Advisory Board Consultants for Program (and Your Own) Success

by Rob Jensen | Mar 16, 2017 | Blog, Strategy & Design

We at Ignite are very proud of the relationships we have created with our clients over the years to create and manage world-class customer advisory board (CAB) programs – over 200 client engagements and going strong. Indeed, the very key to a successful CAB program is...

Ensuring Success of Internal Executive Strategy Meetings: Four Elements to Apply from Well-Run CAB Programs

by Rob Jensen | May 18, 2016 | Blog, Facilitation, Strategy & Design

Readers of our blog know that we dedicate this series to providing guidance to new and experienced customer advisory board (CAB) managers towards establishing, managing and optimizing their programs for maximum benefit. But might the proven methodologies and best...

Guide to Being a Strong Customer Advisory Board Executive Sponsor

by Rob Jensen | Jan 7, 2016 | Blog, Roles & Responsibilities, Strategy & Design

We talk to many customer advisory board (CAB) managers who contact us about their challenges, or at the various industry events we attend, such as the recent CAB.org conference. And while the hurdles they face are often common and shared by their CAB manager...
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