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Top Five Customer Advisory Board Facilitation Challenges – and Solutions

Top Five Customer Advisory Board Facilitation Challenges – and Solutions

by Rob Jensen | Nov 20, 2018 | Blog, Customer Advisory Board Best Practices, Facilitation

During a recent Ignite webinar, our experts described techniques to effectively facilitate customer advisory board (CAB) meetings. After all, facilitation is constant challenge for companies who attempt to do this themselves with little experience or understanding of...

12 Questions Customer Advisory Council Session Owners Must Answer Before Their Next In-Person Meeting (PART 2)

by Rob Jensen | Jun 28, 2018 | Agenda, Blog, Meeting Preparation

Customer advisory council (CAC; also known as a customer advisory board or client advisory panel) session owners need to examine their role in their upcoming in-person meeting and be able to clearly answer important questions about their topic and content in order to...

12 Questions Customer Advisory Council Session Owners Must Answer Before Their Next In-Person Meeting (PART 1)

by Rob Jensen | Jun 25, 2018 | Agenda, Blog, Meeting Preparation

In talking to various customer advisory council (also known as a customer advisory board or client advisory panel) managers and session owners about their next meeting, they are often eager to tell their members the latest developments within their companies or...

Ignite Advisory Group Initiates Customer Marketing Survey

by Ignite Team | Mar 27, 2018 | Blog, Press Release

NEW JERSEY – March 27, 2018 – Ignite Advisory Group, the leading consultancy in the world focused on helping companies manage and optimize their customer advisory board (CAB) and client engagement programs, today announced it has launched a new research project...

Five Traits of Successful Client Advisory Board Program Managers

by Rob Jensen | Mar 26, 2018 | Blog, Roles & Responsibilities, Strategy & Design

After a decade of working with Fortune 500 companies and completing more than 200 successful engagements, we at Ignite Advisory Group have worked with some outstanding client advisory board (CAB) program managers. These are the point people tasked with the day-to-day...

Clearing any Misconception: What Client Advisory Councils are NOT

by Rob Jensen | Feb 21, 2018 | Blog, Strategy & Design

On our blog, we at Ignite Advisory Group have communicated the many benefits of running a robust client advisory council (also known as client advisory panels or customer advisory boards), as well as guidance for making them run as efficiently as possible. And while...
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