by Rob Jensen | May 18, 2016 | Blog, Facilitation, Strategy & Design
Readers of our blog know that we dedicate this series to providing guidance to new and experienced customer advisory board (CAB) managers towards establishing, managing and optimizing their programs for maximum benefit. But might the proven methodologies and best...
by Rob Jensen | Mar 29, 2016 | Agenda, Blog
The topic of customer advisory board agendas is one of high interest to most customer advisory board (CAB) managers. In Part 1 of this 2-part blog post, we covered the critical agenda elements of the internal prep meeting, social interaction opportunities, the welcome...
by Rob Jensen | Mar 15, 2016 | Agenda, Blog
Customer Advisory Board Agenda Must-Haves When it comes to the topic of customer advisory board agendas, there are a lot of questions from customer advisory board (CAB) managers – be they fresh beginners or even experienced veterans. Not only do we at Ignite receive...
by Rob Jensen | Jan 27, 2016 | Blog, Customer Advisory Board Best Practices, Post-Meeting Follow Up
You’ve spent months planning your face-to-face customer advisory board (CAB) meeting. You interviewed each member to ensure your agenda contained topics in which they were interested. You reviewed all internal session presentations to confirm they would serve the...
by Rob Jensen | Jan 7, 2016 | Blog, Roles & Responsibilities, Strategy & Design
We talk to many customer advisory board (CAB) managers who contact us about their challenges, or at the various industry events we attend, such as the recent CAB.org conference. And while the hurdles they face are often common and shared by their CAB manager...
