Customer Advisory Board Best Practices Blog

Various Customer Engagement Methods: Pros and Cons

We at Ignite sometimes talk to prospects who utilize different methods of engaging with their customer base. While some firms seem to employ comprehensive programs to gather input from their clients, others claim to have customer engagement covered, but often with...

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7 Customer Advisory Board Member Recruiting Tips

If your customer advisory board (CAB) program fell short of expectations this year, the problem may lie in your client advisory council membership; either in recruiting them or keeping them involved in your engagement program. After all, this is a common hurdle we...

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