Hi, I’m Bonnie Smith, Senior Consultant with Ignite Advisory Group. I’ve spent the last eight years helping customers of all sizes, create and run world-class customer advisory boards. Before I joined Ignite, I led global customer advocacy at Akamai. There I created and ran their 11-board global CAB program. My expertise running large CAB programs has allowed me to help many Ignite clients who are interested in scaling their programs to make a bigger and broader impact.

In addition to helping businesses scale their CAB programs, I love designing CABs, working with clients such as yourself, to determine the right elements that will deliver the best results and the best experience. Whether you have a large CAB program that needs help with process and scale or no CAB and want to make sure that your investment will deliver results, Ignite is here to help.